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Your healthcare information at the touch of a button!
Patients and service users are encouraged to download the new My Care app and take greater ownership of their healthcare journey. The My Care app is a personalised and secure online portal that allows patients in Northern Ireland to access specific parts of their medical records, including medications, appointments, and some test results.
It is part of the Encompass initiative, which aims to digitize health and social care records across the region. Through My Care you can access information like your medications, appointments and some test results via your digital device.
It is free to use, and it is optional. You can continue interacting with healthcare services via traditional methods – letters, phone calls, etc.
Download the app
Patients and service users are encouraged to download the new My Care app and take greater ownership of their healthcare journey.
For more information about My Care please visit the My Care website.
Click here to view the full list of My Care FAQs.
The Northern Ireland-wide My Care Helpdesk is available Monday to Friday, 9am to 5pm. If you need help with My Care:
Call: 028 9536 8180 or
Email: mycarehelpdesk@hscni.net